Troubleshooting

Connectivity issues

• No monitoring data via WiFi Stick
• No monitoring data via LAN Stick
• No monitoring data via 4G Stick

System issues

• System not generating/producing as expected
• MPPT failure
• Inverter not starting up
• Residual currents

Inverter errors

• 12Power-FAULT: Under-voltage of internal power supply
• Alarm-BMS: Battery management issue
• ARC - Fault: Arc in DC circuit
• BatName-FAIL: Wrong battery selection 
• BATTERY_COM Fail: Battery communication failure
• DC-INTF: DC overcurrent
• DCInj-FAULT: DC injection protection fault
• DRM_LINK_FAIL: DRM connect failure
• DSP_B Fault: Parallel communication error
• Fail_Safe: Fail Safe
• FAN_fault: Fan Alarm
• FAN_H Alarm: Fault of the external fan
• G-PHASE: DC Bus Unbalance
• GRID-INTF: Grid interference 
• Grid Off: Grid not within specification
• I-LEAK PRO: Leakage current protection
• IGFOL-F: Grid current tracking fault
• L&PE FAIL: AC phase ground fault
• LowTemp.AMB: Low ambient temperature 
• NO-Battery: Battery not connected
• NO-GRID: No grid detected
• OV-BUS: DC bus overvoltage
• OV_DC: DC Over Voltage
• OV-G-F: Grid over frequency
• OV-G-I: Grid over current
• OV-G-V: Grid over voltage
• OV-ILLC: LLC hardware overcurrent
• OV-TEMP: Temperature protection
• OV-Vbackup: Grid backup overload
• PV ISO-PRO: Ground Fault
• Meter COM Fail: Meter communication failure
• RelayChk-FAIL: Relay fault 
• Reve-DC: DC reverse
• UN-BUS: DC bus undervoltage
• UN-G-F: Grid under frequency
• UN-G-V: Grid under voltage
• UN-Vbatt: Battery undervoltage

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