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I don't see any yield in MyAutarco, what's wrong?

There are several possibilities that may cause no yield to be shown on MyAutarco. First, check whether the inverter is working properly. In normal daylight conditions the display should read GENERATING and both the red and the green LED above the display should be on. If this is not the case, there might be something wrong in the inverter. Please refer to inverter troubleshooting for further instructions.

If the inverter is generating properly, there is most probably a monitoring issue. First you should make sure your installer has registered your system correctly. MyAutarco will give an error message if this is not the case. If the registration is correct and/or MyAutarco has been showing data in the past but stopped doing so, please follow the steps in our detailed troubleshooting guides.