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Mobile App Updates Q1 2026

We’re excited to introduce a new set of improvements to both the MyAutarco App and the Installer App. These updates bring enhanced energy management capabilities, better graph insights, smarter notifications, and improved installation workflows.

 

MyAutarco App Updates

Push Notifications for System Issues

When enabled in Helios, end-customers will now receive mobile push notifications if an issue is detected in their system.

To enable end-user notifications, follow the instructions in this Help Center article:
https://help.autarco.com/en/how-to-enable-end-user-notifications-in-helios

Graph Improvements

We’ve significantly enhanced the graph functionalities in MyAutarco:

  • Month view has been reintroduced in the Energy graph.
  • Full-screen graphs now support landscape mode.
  • Zoom functionality is available in full-screen view.
  • Date range selections are now synced across all graphs for a more seamless analysis experience.

Cloud EMS Integration

Eligible systems can now configure and enable Cloud EMS directly in the app.

Once activated:

  • Energy management functionality becomes available.
  • Dedicated energy management graphs provide clear insight into optimization performance.

For systems not yet eligible:

  • The app now includes an option to request more information about enabling Cloud EMS.
  • If a system is eligible for Cloud EMS but not EMS Pro, installers and users can also request information about upgrading to EMS Pro.

Installer App Updates

EMS Device Management (Pro / Cloud)

EMS functionality is now fully integrated into installation and monitoring workflows.

When EMS Pro is configured in the system design:
  • Serial registration is now part of the monitoring setup.
  • Once installed, the system page displays an EMS device.
  • Installers can:
    • Edit the serial number
    • Uninstall EMS Pro from the system
When EMS Pro is NOT configured:
  • The EMS device allows:
    • Configuration and (de)activation of EMS Cloud
    • Selection of optimization mode:
      • Negative Price Response (NPR)
      • Smart Charging

Important:
This is currently the only way to override Smart Charging with NPR when a system is eligible for both optimization modes.

Photo Upload to Helios

Installers can now upload installation photos directly from the Installer App.

Photos are automatically placed in the correct section on the system page in Helios, including:

  • Survey & Installation
  • Inverters
  • Batteries
  • Solar Panels
  • DC Wiring
  • AC Wiring & Connection

These photos:

  • Are required for kWh Guarantee verification
  • Significantly improve support case handling
  • Ensure complete and structured project documentation